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Creating Work Environments
People Don't Have
to
Recover From

Helping organizations align how work is designed, how leaders are supported, and how people perform, so performance holds up under pressure.

20+ Years Construction Industry Experience

Prosci Change Management Certified

Organizational Design Experience

Recovery
Informed Leadership

When Work No Longer Fits the Reality People Are Operating In

Organizations rarely fail because their people don't care or their leaders can't lead. They fail because the systems themselves create pressure that nobody can sustain.

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Roles grow without clarity. Schedules leave no margin. Accountability is uneven. Change is introduced without support, then blamed on "resistance" when it doesn't stick.

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Pressure moves downstream. Leaders absorb it. Teams carry it. Burnout becomes normalized. Turnover feels inevitable. Safety, trust, and performance quietly erode long before anyone names the issue.

 

By the time leadership gets labeled the problem, the damage is already done. People aren't failing; they're responding exactly as the system designed them to.

Fixing this doesn’t start with motivation or mindset. It starts with redesigning how work functions. 

A More Thoughtful Way to Work

Align operations, leadership, and people, so performance holds up under real-world pressure. 

Copper Penny Coaching helps organizations examine how work is structured, how leaders are supported, and how expectations show up day to day. 

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This work blends operational clarity, leadership support, and recovery-informed insight, guided by disciplined change management, so improvements don’t fall apart when things get busy. 

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The result is work that performs without relying on burnout, leaders who can lead realistically, and teams that last longer because the environment finally makes sense. 

What Changes When Work Is Designed Well 

Reduce

Preventable Turnover

When expectations are clear and pressure is managed intentionally, people stop burning out, and stop leaving. 

Support Leaders Without Breaking Them

Leaders get structure

and clarity instead of absorbing pressure

alone after promotions

or during  growth. 

Strengthen Safety and Decision

Making 

Clear accountability and communication improve 

judgement under pressure, where mistakes are most costly. 

Make Change Actually Stick 

Change is guided, supported, and  reinforced so new ways of working don’t

quietly revert.

For 20 years, I worked across every level of construction, from the front desk and jobsite to workforce development and regional operations. 

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I thought I had mastered balancing operational demands with people management, until my own burnout showed me what was missing. My recovery journey revealed that the same principles helping individuals heal can also transform how organizations operate.

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What makes Copper Penny Coaching different?

Most consultants have theory but lack AEC experience. Most recovery coaches understand personal healing but lack corporate credibility.

I have both.

Monica Jacobs, Recovery Informed Coach

Meet Monica

Recovery Wisdom Meets Real-World Results

A Clear, Low-Drama Process

Understand the Pressure

We identify where work design, expectations, and leadership strain intersect.

Redesign What Isn’t Working

Roles, workflows, and accountability are clarified to reduce chronic stress. 

Guide the

Change

Using Prosci principles, we support adoption so people know what's changing and why.

Support What Sticks

Fractional engagement ensures improvements hold up as the

business evolves. 

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Trusted by Leaders Who Get Real Results

"I finally felt like someone understood both the work and the weight of it."

— Project Executive

“Monica helped me see what I couldn’t see on my own, without making me feel wrong.” 

— Project Scheduler

“This work didn’t just help our organization. It helped me breathe again.”

— Regional Controller 

No judgment. No fluff. No fixing. Just clear, grounded support inside real work. 

Book Now

Ready to Stop Patching and Start Fixing?

Book a free call to explore how addressing systems instead of symptoms can transform your workplace challenges into sustainable solutions.

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